Privacy Policy

This Policy explains how Chen Yu Co., Ltd. (Niiice Design, Tax ID No. 83736436, “Niiice,” “we,” or “us”) collects, uses, stores, and protects personal data relating to Niiice Turbo. It does not govern a customer’s independent processing on its own website or a third-party platform.

• Account and organization data: name, email, profile image, company, title, phone, team, and permission information.
• Website and content data: connected or hosted content, settings, backups, snapshots, brand materials, requirements, AI inputs and outputs, articles, and publication records.
• Customer-service and social data: authorized account identifiers, OAuth tokens, conversations, comments, schedules, posts, and interaction records.
• Transaction and invoice data: plan, order, payment status, card last four digits, transaction ID, invoice name, tax ID, carrier, and accounting records. TapPay handles complete card data.
• Domain data: searches, quotes, registrant contact data, DNS, renewal, and transfer records. External registrar credentials used for assisted connection are deleted after connection completes.
• Technical and usage data: IP, browser, device, cookies, logins, APIs, errors, performance, security, email-notification, and administrative action logs.
• Reseller data: applications, identity and tax data, referral codes, customer attribution, sales, tier, commissions, and payout records.

• Create and secure accounts; verify permissions; provide support and communicate service notices.
• Generate, host, back up, publish, connect, analyze, and maintain ordered services.
• Process payment, renewal, tax, invoices, refunds, accounting, fraud prevention, and disputes.
• Perform quality checks, troubleshoot, protect security, prevent abuse, and improve product reliability.
• Comply with law and establish, exercise, or defend legal claims.
• Produce de-identified or aggregate product analytics and, under the Terms, limited brand case displays.

Required fields are necessary to create an account, contract, payment, domain, or requested function. If they are not provided, Niiice may be unable to provide that item. Optional functions are identified in context and can generally be disconnected or disabled.

Authorized personnel may review submitted, created, or generated content and related activity records where necessary for support, quality checks, troubleshooting, security, and abuse prevention. Access is role-controlled and subject to confidentiality. Niiice does not sell personal data or provide it to third parties for advertising.

Internal case analysis may involve an identifiable customer where operationally necessary. Product-wide reporting is generally de-identified or aggregated. Any public customer example is limited by the Brand Case Display clause in the Terms.

Content necessary for a requested AI function may be transmitted through OpenRouter to the model provider selected for that request. Providers may process data in other jurisdictions under their data terms. Customers should not submit unnecessary sensitive information.

Niiice does not train a Niiice-owned shared AI model on customer content. AI output may be inaccurate or similar to other material, so human review is required before consequential use.

Niiice may share only necessary data with hosting, database, security, payment, invoice, email, domain, AI, analytics, support, and integrated-platform providers that help operate the Services. We may also disclose data with consent, in a corporate transaction subject to safeguards, or where legally required.

To provide cross-product team, customer-service, and social functions, Niiice may create corresponding accounts for a customer or its team members in related systems it operates and sync the necessary identity and permission data; that processing remains governed by this Policy.

We do not sell customer or end-user data and do not provide it to third parties for behavioral advertising.

Some vendors and infrastructure operate outside Taiwan. Niiice uses reasonable contractual and technical safeguards appropriate to the service and the nature of the data.

• Active account, article, AI conversation, and activity records are retained while needed to provide the Service.
• After account termination, production data is generally deleted or de-identified within 30 days unless a Product Schedule permits an export request during that period.
• Backup copies are isolated from normal use and generally rotate out within 90 days.
• Payment, invoice, tax, contract, and reseller records are retained for the legally required or reasonably necessary accounting and limitation periods.
• Where a payment dispute, suspected fraud, security incident, legal proceeding, or official request exists, only necessary data may be retained for the required period and access will be restricted.

Niiice uses reasonable access controls, encryption where appropriate, logging, backups, least-privilege practices, and vendor controls. No system can guarantee absolute security.

If a confirmed incident creates a legally reportable risk, Niiice will investigate, contain, remediate, and notify affected customers or authorities as required.

For AI customer service, social management, and similar customer-directed functions, the customer is responsible for giving notices, identifying a lawful basis, responding to end-user requests, and configuring retention. Niiice processes such data as a processor under the Data Processing Addendum.

Niiice currently uses cookies and local storage needed for authentication, security, language, checkout, and core operation, together with technical logs needed for reliability. We do not currently deploy third-party advertising cookies. See the Cookie Notice.

Subject to applicable law and identity verification, a person may request access, copies, correction, cessation of processing or use, or deletion. Some requests may be limited by another person’s rights, security, contractual necessity, legal retention, or technical backup rotation.

Formal rights requests should be sent from the account email to [email protected]; general questions may also be sent through official LINE support. Niiice may request reasonable information to verify identity and authority. A customer remains the primary contact for requests concerning end-user data it controls.

Material Policy changes will be announced by email or prominent platform notice with an effective date. Contact: Chen Yu Co., Ltd.; Email: [email protected]; official LINE support.