Terms of Service

Niiice Turbo (the "Service") is an AI-driven WordPress content automation SaaS platform operated by Niiice Design Ltd. (Tax ID: 83736436, the "Company"). By registering, signing in, or using the Service, you acknowledge that you have read and agree to be bound by these Terms. If you are using the Service on behalf of a business, you represent that you have lawful authority to do so.

The Service provides: AI-generated website architecture, AI copywriting (including SEO optimization), SEO / GEO / AISEO three-dimension analysis, reading and writing WordPress JetEngine Options, full snapshot history with one-click restore, fully managed WordPress hosting, and related content management tools.

The Service also provides the "AI Omnichannel Customer Service" module, covering AI automated customer service across messaging platforms including LINE, WhatsApp, Meta (Facebook / Instagram), and Telegram, as well as a WordPress AI chatbox. The backend conversational capability of this module is provided and performed by an affiliated company’s backend service of the Company; however, the Company (Niiice Design Ltd.) remains your sole counterparty for billing, contract, and customer support. Advanced automation agents such as the OpenClaw AI Agent are outside the scope of the Service.

When you subscribe to the "AI Omnichannel Customer Service" module, the Service will, on your behalf, use AI to automatically reply to your end users (i.e., your customers or third parties interacting with your support channels) on the messaging platforms you have authorized and connected (LINE / WhatsApp / Meta / Telegram) and on your WordPress site.

With respect to the personal data and conversation content of end users collected and processed through this module, you act as the data controller and are solely responsible for fulfilling notification and compliance obligations toward such end users. See the Privacy Policy and its "Data Processing Agreement (DPA)" appendix.

• The conversational capability of the AI customer service is provided by an affiliated company’s backend service of the Company; the Company is your sole point of contact for billing, contract, support, and disputes, and that affiliated company owes you no direct contractual liability.
• AI automated replies are sent in real time and autonomously to external parties; you are responsible for configuring an appropriate reply scope, prompts, and human-handover mechanism, and for supervising the output.
• You may disable automated replies or switch to human handover at any time from the dashboard; the Company is not liable for damages caused by your failure to configure or supervise appropriately.
• The OpenClaw AI Agent and its skill library are outside the scope of this module and are not granted by subscribing to this module.

The scope and availability of this module are further subject to the items and quotas you actually purchase; a visible entry point does not mean the capability is provisioned — actual availability depends on the provisioning result.

• Eligibility: You must be of legal age and ensure that the WordPress site you connect is legally owned or authorized by you.
• Authentication: The Service uses Google OAuth for sign-in. We do not store your Google account password.
• WordPress credentials: The WordPress Application Password you provide is stored encrypted in Supabase cloud database. We never access or store your WordPress admin login password.
• Account responsibility: You are responsible for your account security. Any activity on your account is deemed your own.
• No sharing: Your account is for your individual or organizational internal use only, and may not be transferred, leased, or shared with external third parties.

Subscriptions renew automatically each cycle. You may cancel at any time via the dashboard — your access continues until the end of the current billing cycle, the fee already paid for the current cycle is non-refundable, and no further charges will occur.

We do not offer "subscription pause", "service freeze", or any equivalent feature that extends the period end.

When you upgrade or switch to yearly billing, the pro-rated remaining value of your current plan is credited toward the new charge. Transactions completed are likewise non-refundable; if you no longer wish to continue, you may cancel at any time and use the service through to the end of the current period.

Price changes will be announced 30 days in advance and take effect the next billing cycle.

If you are located in the EU / EEA, under mandatory local consumer protection law you have a 14-day right of withdrawal from the date of subscription; this right is automatically forfeited once you actually begin using the Service. See the Refund Policy page for details.

For all other jurisdictions (including Taiwan), fees already paid are non-refundable. This clause does not affect mandatory statutory rights of EU / EEA consumers.

The Service depends on third parties including WordPress REST API, JetEngine plugin, Google OAuth, and AI model providers (e.g., OpenRouter).

The AI Omnichannel Customer Service module additionally depends on the LINE Messaging API, Meta Graph API (Facebook / Instagram), WhatsApp Business Platform, Telegram Bot API, and the affiliated company’s backend service of the Company together with its AI model providers.

You acknowledge that AI may produce content that is inaccurate, misleading, or off-brand.

• You are responsible for reviewing AI-generated copy for correctness and appropriateness before writing it back to your WordPress site.
• You are fully legally responsible for any content generated under your account and published to WordPress.
• The Service does not guarantee accuracy, completeness, SEO ranking performance, or fitness for any particular purpose.
• If your business suffers loss or legal dispute due to AI-generated misinformation, the Company is not liable.
• AI Omnichannel Customer Service replies are sent in real time to your end users; you acknowledge they may be inaccurate or inappropriate. You are responsible for configuring the reply scope and human-handover mechanism, and you bear full legal responsibility for all content sent to end users under your account.

Usage rights of AI-generated copy produced via the Service belong to you. You may freely use such content on your WordPress site.

The system architecture, source code, UI design, AI prompt logic modules, and WordPress plugins of the Service belong to the Company.

• Using outputs of the Service to train other AI models or algorithms is prohibited.
• Copying, modifying, reverse-engineering, or building competing products is prohibited.
• Circumventing any security or access restrictions of the Service is prohibited.
• Unauthorized extraction or distribution of the Service's WordPress plugin code is prohibited.

Violators will have their accounts terminated immediately, and legal action may be taken.

• Do not use the Service to generate illegal, infringing, hateful, pornographic, or harmful content.
• Do not attempt unauthorized access to the Service's systems, databases, or other users' data.
• Do not automate mass abuse of AI generation features beyond the reasonable usage of your subscription plan.
• Do not resell, transfer, or provide the Service to third parties for commercial purposes.
• Do not use the Service to perform destructive operations against WordPress sites.

We may suspend or permanently terminate your account without notice and without refund in the following cases:

• Material breach of these Terms.
• Engaging in illegal, fraudulent, or abusive behavior.
• Repeated payment failures or overdue fees.
• Attacking or sabotaging the Service systems.
• Maliciously consuming AI generation quota.

You agree to indemnify and hold the Company harmless from any claims, litigation, or damages (including attorney's fees) arising from your use of the Service, your content, or your violation of laws and third-party rights.

To the extent permitted by law, the Company is not liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the Service.

We reserve the right to amend these Terms at any time. Material changes will be announced via email or in-product notice.

Continued use of the Service constitutes acceptance of the amended Terms.

These Terms are governed by the laws of the Republic of China (Taiwan). The Taiwan Taipei District Court is designated as the first-instance non-exclusive court for disputes.

These Terms do not limit or exclude mandatory consumer protection rights under the laws of your jurisdiction.

For any questions regarding these Terms, please contact us:

Email: [email protected]

Phone: +886 908 519 837

Address: No. 248, Sec. 1, Dihua St., Datong Dist., Taipei City, Taiwan

Niiice Design Ltd. (Tax ID: 83736436)