Terms of Service

Niiice Turbo is operated by Chen Yu Co., Ltd. (Niiice Design, Tax ID No. 83736436, “Niiice,” “we,” or “us”). These Terms, together with the Privacy Policy, Refund Policy, Acceptable Use Policy, applicable Product Schedule, order page, and any separately signed writing form the agreement between the customer and Niiice (collectively, the “Agreement”).

By creating an account, checking the acceptance box, submitting an order, paying, enabling, or continuing to use the Services, the customer confirms that it had a reasonable opportunity to review and accepts the version displayed at that time. A person accepting for an organization represents that they are authorized to bind it.

The Services are primarily intended for brands and businesses. Non-waivable consumer rights remain unaffected where a natural person uses the Services outside a trade or business.

If documents conflict, the following order applies: a separately signed order or writing, the applicable Product Schedule, these Terms, the Refund Policy, the Privacy Policy, and other general policies. A separate writing prevails only to the extent of the express conflict.

The product, functions, quotas, site count, price, billing period, and delivery scope shown and recorded before payment govern the order. Marketing examples are not additional commitments unless applicable law provides otherwise.

• Users must be of legal age and provide accurate and current account, payment, and contact information.
• Customers must own or have sufficient permission for connected sites, domains, social accounts, communication channels, materials, and data.
• Customers may invite team members to co-manage their services and control each member’s modules and site scope through grant settings. Customers should choose invited members carefully and remain responsible for all activity in their account and team workspace.
• Actions a team member takes inside the customer’s (owner’s) workspace are treated between the customer and Niiice as the customer’s own actions; related content, activity records, and plan-quota consumption belong to the customer’s account. A member using their own personal account is also bound by this Agreement and the Acceptable Use Policy.
• Member grants are effective only while the customer holds a valid subscription or a Niiice-granted entitlement for the relevant module; Niiice may end a member’s corresponding access when that subscription or entitlement expires or terminates.
• When inviting a member, the customer confirms it may provide the invitee’s email and contact details; Niiice uses them to send the invitation and, upon acceptance, to create the member’s account and necessary permission records.
• Customers must protect login, API, WordPress, domain, and third-party credentials and promptly report unauthorized access.
• Niiice does not retain a customer’s Google password when Google OAuth is used. Necessary credentials managed by Niiice are subject to reasonable encryption and access controls.

Services may include the AI SEO Article Engine, AI Website Workshop, AI Website Template, Omnichannel AI Customer Service, Automated Social Management, domain procurement, and other items shown in an order. Each applicable Product Schedule defines scope, limits, and ownership.

Unordered, Beta, Preview, experimental, or announced functions are not paid service commitments. Niiice may change them and will give appropriate notice of a material reduction to paid core functionality.

• Unless checkout expressly states otherwise, listed prices exclude tax, which is calculated and collected as required by law.
• The customer authorizes Niiice and its payment provider to process initial, renewal, upgrade, add-on, and invoice transactions. Niiice does not directly store complete card numbers.
• The customer must provide correct invoice and tax information. Corrections are handled as legally and operationally available.
• Price changes are generally announced at least 60 days in advance and apply from the next renewal or new order, not retroactively to the paid term.

Except for free trials, one-time trials, or orders expressly stating otherwise, paid subscriptions renew automatically. Niiice generally sends annual and domain reminders 30 and 7 days before charge, and monthly reminders 7 days before charge. The customer may disable renewal any time before the charge and continue using the Service through the paid term.

Plans cannot be paused, frozen, or extended. Payments are generally final and not prorated. Objective exceptions, domain rules, failed-payment grace periods, and mandatory rights are governed by the Refund Policy.

For an eligible paid AI SEO Article Engine trial, the same account receives a one-time NT$1,980 pre-tax credit when it first upgrades to Standard or Pro annual during the trial or within 30 days after trial expiry. The credit has no cash or refund value, is non-transferable, expires after the window, and does not repeat at renewal; later renewals use the then-current paid-plan price.

The customer retains pre-existing rights in its text, images, marks, data, and brand materials and grants Niiice the limited rights necessary to provide, maintain, protect, and improve the Services. The customer represents that it may lawfully provide and use that content.

The customer may use AI output and Niiice does not claim ownership merely because the output was generated through the Service. Because AI is probabilistic, Niiice cannot guarantee that output qualifies for copyright, is entirely unique, or never resembles or affects third-party material. The customer must reasonably review and edit output before public or commercial use.

Niiice does not train a Niiice-owned shared AI model on customer content. Content needed to perform a request may be sent through OpenRouter to the actual model provider under the Privacy Policy and Data Processing Addendum.

The Niiice Turbo platform, shared code, interfaces, design systems, prompt logic, workflows, documentation, WordPress plugins, templates, layouts, and improvements belong to Niiice or its licensors. No ownership transfers except as expressly stated.

AI Website Workshop: the customer owns the Workshop website deliverable and may request, at no extra charge, a package of website files, database, and customer uploads within 30 days after a paid subscription ends. The package excludes the Niiice SaaS platform, server credentials, non-transferable licenses, and other customers’ data.

AI Website Template and Template bundles: site code, template, layout structure, shared components, and build deliverable do not transfer. During an active subscription, the customer receives a limited right to use the site and edit content. Within 30 days after paid expiry, the customer may request a free export of its own content — such as blog-post export files, portfolio files, and its text, images, logo, and brand assets — but not site code, database structure, plugins, or layout; other data is not exported or retained.

Customers may not reverse engineer, bypass access controls, extract or distribute platform code, plugins, or templates, or use them to build a substantially competing service, except where law does not permit that restriction.

To present service results and customer examples, the customer permits Niiice to reasonably display its brand name, logo, public website URL or page screenshots, and the fact that it uses Niiice Turbo on Niiice websites, social channels, portfolios, presentations, and related promotional materials, without separate approval for each use or additional compensation. The customer confirms it may provide those brand assets.

Niiice will not use this permission to disclose backend information, private conversations, unpublished operational data, or confidential information, or to misleadingly imply an endorsement. Specific performance metrics, interviews, quotations, names, or portraits require separate confirmation.

A customer may notify Niiice that it no longer wishes to be displayed. Within a reasonable time, Niiice will stop new uses and remove current digital material it reasonably controls. This does not invalidate lawful uses completed before notice.

To provide, maintain, and improve the Services, authorized personnel may review customer-submitted, created, or generated content and related activity records where reasonably necessary for support, quality checks, troubleshooting, security, or abuse prevention. Niiice applies appropriate access and confidentiality controls and does not sell customer data or provide it to third parties for advertising.

Product-wide analytics are generally de-identified or aggregated. Public uses identifiable to a particular customer are governed by Section 9.

Some functions rely on Google, WordPress, OpenRouter, model providers, Supabase, Railway, Cloudflare, TapPay, e-invoice services, Porkbun, Meta, LINE, WhatsApp, Telegram, or other third parties. Their terms also apply when the customer elects to connect or use them.

A temporary third-party outage, policy change, API limit, or customer-side environment issue is generally not a refund event. Niiice will reasonably investigate, repair, or offer an alternative. If Niiice ultimately cannot deliver the purchased core service, the objective refund exception and applicable law govern.

• Niiice uses commercially reasonable efforts to operate the Services but does not promise uninterrupted or error-free service. Standard plans have no fixed uptime credit unless a written enterprise SLA says otherwise. Niiice is not liable for interruption or delay caused by force majeure — including natural disasters, power or network-backbone failures, upstream-service outages, or changes in law — to the extent of that event.
• Niiice may perform scheduled, emergency, and security maintenance and generally gives advance notice for significant scheduled work. Reasonable technical support covers platform use, integrations, and troubleshooting, not unordered design, copywriting, or custom development.
• Workshop and Template sites receive routine daily backups generally retained for 7 days under the applicable Schedule. Backups are for operational recovery and are not the customer’s only or permanent source archive.
• The customer should retain original copies of photos, videos, logos, data, and other important materials.

Niiice processes account, site, transaction, technical, and usage data under the Privacy Policy. When the customer uses AI customer service, social management, or another function to process end-user data, the customer determines the purposes and means and Niiice processes on the customer’s instructions under the Data Processing Addendum.

Each party will reasonably protect non-public technical, operational, customer, and business information obtained through the relationship, except information lawfully public, received without duty from a third party, independently developed, or legally required to be disclosed.

Customers must comply with the Acceptable Use Policy and may not use the Services for unlawful, infringing, fraudulent, malicious, hateful, exploitative sexual, harassing, spam, unauthorized-access, security-evasion, or resource-abuse activity.

The customer is responsible for its sites, articles, products, customer-service replies, social posts, and end-user relationships and must comply with industry, consumer, advertising, privacy, IP, and other applicable rules. AI output must not be the sole basis for medical, legal, financial, or other high-impact decisions.

If a third-party claim or regulatory action against Niiice results from the customer’s breach of the Agreement, or from its content or business infringing third-party rights, the customer will bear, to the extent attributable to it, the resulting damages, settlements, and reasonable necessary costs.

A 7-day grace and notice process applies after a failed renewal charge. Niiice may immediately restrict or suspend serious unlawful use, attacks, fraud, material security risk, or severe abuse. For ordinary curable breaches, Niiice generally gives notice and a reasonable opportunity to cure.

Termination does not remove accrued payment or liability obligations. Export and deletion are governed by the applicable Product Schedule and Privacy Policy. Necessary records may be retained for a dispute, suspected abuse or fraud, security incident, or legal requirement.

AI, SEO, social, website, and customer-service results depend on customer content, markets, third-party platforms, and use. Niiice does not guarantee perfect accuracy, a specific ranking, traffic, exposure, conversion, revenue, or other business outcome.

If an issue occurs, Niiice will first reasonably seek to troubleshoot, rerun, restore, or otherwise remedy it. Niiice is liable only where the matter is attributable to Niiice and the customer proves actual direct loss and causation.

To the extent permitted by law, Niiice is not liable for lost anticipated profits, business interruption, goodwill loss, or indirect, incidental, special, or consequential damages. Aggregate liability for one event or related series is capped at fees actually paid for the single affected subscription or bundle during the 12 months before the event. Refunds, credits, discounts, or other compensation for the same event count toward that cap.

These limitations do not apply to Niiice’s willful misconduct or gross negligence or to rights that cannot lawfully be limited. Fees for unaffected sites or subscriptions are not included in the cap.

Niiice may update the Agreement for legal, security, third-party, functional, or operational reasons. Material changes will be announced by email or prominent platform notice with an effective date, and Niiice may request renewed acceptance. Updates do not retroactively change disputes that already arose.

Niiice may improve, update, or replace functions. If paid core functionality is materially reduced during a paid term, Niiice will provide reasonable notice and, where appropriate, an alternative. A customer that rejects a next-term change may cancel before renewal.

Email, Dashboard notices, and in-account announcements are valid electronic communications. Price changes, material terms changes, annual or domain renewal, and failed payment will also be emailed as specified. Customers must keep their account email current.

If part of the Agreement is held invalid, the remainder stays effective, and not exercising a right is not a waiver. The customer may not transfer the Agreement without Niiice’s consent; Niiice may transfer it in a merger, acquisition, or corporate reorganization with notice under the Agreement.

Taiwan law governs the Agreement. The parties consent to the non-exclusive first-instance jurisdiction of the Taiwan Taipei District Court, without restricting a consumer’s right to another court under mandatory law. The Traditional Chinese text controls; English is for convenience.

Contact: Chen Yu Co., Ltd.; Tax ID 83736436; Email: [email protected]; official LINE support.